This release note and the software that accompanies it are copyright (c) 2012, LSI Corporation or its suppliers, and may only be installed and used in accordance with the license that accompanies the software. This Software is furnished under license and may only be used or copied in accordance with the terms of that license. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. The Software is subject to change without notice, and should not be construed as a commitment by LSI CORPORATION or its suppliers to market, license, sell or support any product or technology. Unless otherwise provided for in the license under which this Software is provided, the Software is provided AS IS, with no warranties of any kind, express or implied. Except as expressly permitted by the Software license, neither Intel Corporation nor its suppliers assumes any responsibility or liability for any errors or inaccuracies that may appear herein. Except as expressly permitted by the Software license, no part of the Software may be reproduced, stored in a retrieval system, transmitted in any form, or distributed by any means without the express written consent of LSI CORPORATION. ========================== Supported MegaRAID Controllers ============================== MegaRAID SAS 9362-4i MegaRAID SAS 9362-8i MegaRAID SAS 9361-4i MegaRAID SAS 9361-8i MegaRAID SAS 9363-4i MegaRAID SAS 9380-8e MegaRAID SAS 9381-4i4e MegaRAID SAS 9361-8iCC MegaRAID SAS 9380-8eCC MegaRAID SAS 9364-8i MegaRAID SAS 9340-8i MegaRAID SAS 9341-8i MegaRAID SAS 9341-4i MegaRAID SAS 9270-8i MegaRAID SAS 9271-4i MegaRAID SAS 9271-8i MegaRAID SAS 9271-8iCC MegaRAID SAS 9286-8e MegaRAID SAS 9286CV-8e MegaRAID SAS 9286CV-8eCC MegaRAID SAS 9265-8i MegaRAID SAS 9285-8e MegaRAID SAS 9240-4i MegaRAID SAS 9240-8i MegaRAID SAS 9260-4i MegaRAID SAS 9260CV-4i MegaRAID SAS 9260-8i MegaRAID SAS 9260CV-8i MegaRAID SAS 9260DE-8i MegaRAID SAS 9261-8i MegaRAID SAS 9280-4i4e MegaRAID SAS 9280-8e MegaRAID SAS 9280DE-8e MegaRAID SAS 9280-24i4e MegaRAID SAS 9280-16i4e MegaRAID SAS 9260-16i MegaRAID SAS 9266-4i MegaRAID SAS 9266-8i MegaRAID SAS 9285CV-8e MegaRAID SAS 8704ELP MegaRAID SAS 8704EM2 MegaRAID SAS 8708ELP MegaRAID SAS 8708EM2 MegaRAID SAS 8880EM2 MegaRAID SAS 8888ELP MegaRAID SAS 8308ELP* MegaRAID SAS 8344ELP* MegaRAID SAS 84016E* MegaRAID SAS 8408E* MegaRAID SAS 8480E* MegaRAID SATA 300-8ELP* Supported HBA Controllers ========================= LSI SAS 9211 LSI SAS 9212 LSI SAS3041E-R LSI SAS3041X-R LSI SAS3080X-R, LSI SAS3081E-R LSI SAS3442E-R LSI SAS3442X-R LSI WarpDrive SLP-300 9212 4i4e-R spec 9211-8i/4i-R spec LSI Nytro WarpDrive WLP4-200 LSI Nytro WarpDrive WLP4-400 LSI Nytro WarpDrive BLP4-400 LSI Nytro WarpDrive BLP4-800 LSI Nytro WarpDrive BLP4-1600 LSI Nytro XD BLP4-400 LSI Nytro XD BLP4-800 LSI SAS 9207-4i4e LSI SAS 9217-4i4e LSI SAS 9207-8i LSI SAS 9217-8i LSI SAS 9207-8e LSI SAS 9201-16e LSI SAS 9200-8e *These older controllers should work but have not been tested. =================== Package Information =================== MSM version = 14.05.02.00 OS supported = Windows* 2000, Windows* 2003, Windows* XP, Windows* Vista, Windows* 2008, Windows* 7, Windows* 8 This package can be installed on all x86 and x64 systems. ========= Attention ========= 1)MSM uses 5571 or 3071 as multicast listening ports, please make sure these ports are NOT blocked by firewall utility for MSM remote connection. 2)MSM does not work on Longhorn Core 3)From MR5.3 MSM is added with 256 bit encryption and this option is disabled by default from factory. The end user(s) who needs to enable 256 bit encryption is\are expected to perform the below steps 1. Go to \ StrongSSLEncryption.ini 2.Modify the property SSL_STRONG_ENCRYPTION to “ENABLE” 3.Restart the MSM Framework Warning : Please be aware that enabling 256bit encryption would restrict the user from communicating with the previous versions of MSM due to the higher Vs lower bit encryption handshake in the communication channel. 4)MSM Framework uses the 3071 port, please make sure this port is not occupied by other application to avoid the issues like Ex: GUI refresh and Monitor Events logging issues. ================== Known Restrictions ================== 1) Users have to install Windows Installer 3.0 or above to install MSM on their machines. Here is the link to install Windows installer 3.0. http://www.microsoft.com/downloads/details.aspx?FamilyID=5fbc5470-b259-4733-a914-a956122e08e8&displaylang=en&Hash=XWGQj4dth%2f0C0XawhHybRR1RcAY9BfBRJiYTZWCYM5AMpqnvUT9q9zvYdbEZE0AC0H5guBKp%2biuLGqMH%2f0Xl%2fA%3d%3d 2) MSM will be supported starting from Windows 2000 Service Pack 3. Anything lower than this will not be supported. 3) Scan/Import IR RAID Foreign Configuration not working When all the drives are removed clear configuration wont appear. So foreign configuration should be tested removing only one drive without removing all of them. 4) On some Windows machines it has been seen that the discovery of VMWare ESXi servers fail as a result of a bug in the 3rd party application that is used for discovery. This is actually caused by one of the windows servers in the network which contains a service called IBM SLP SA, which gets installed along with IBM Director.  If we stop this service on all the windows servers in the network, MSM will be able to discover all the ESXi servers. 5) sfcb timeout socket error in CIMOM server results in AEN blocked by sfcb-cimom and may lead to duplicate entries in client with incorrect event description. To get rid of this, user is required to restart sfcb service in VMware ESXi. Command to restart : /etc/init.d/sfcbd-watchdog restart. The same has been raised against VMware. Refer to the link further details[https://www.vmdev.net/tracker/tracking/linkid/prpl1235/remcurreport/true/template/ViewIssue.vm?id=LSDM89&readonly=true] 6) CURL error in CIMOM server results in AEN blocked by CIMOM server to upper layer(CIMProvider-->MSM). This can happen if servers are in differnt subnet or if there is any incomplete AEN subscritions. To get rid of this, user is required to have both client and server in same subnet. Any incomplete AEN subscriptions needs to be removed via CIMClient Either restart of sfcb service or reboot the server is recommended after any change in VMware server. 7) In Windows, MSM upgrade from 11M05 releases (MSM v11.05.xx.xx) to 11M08 releases (MSM v11.08.xx.xx) fails. The work around for this issue are. 1. Uninstall 11M05 MSM (MSM v11.05.xx.xx) and install 11M08 MSM (MSM v11.08.xx.xx). 2. Upgrade 11M05 MSM (MSM v11.05.xx.xx) to 11M06 MSM (MSM v11.06.xx.xx) then upgrade to 11M08 MSM (MSM v11.08.xx.xx). 8) Latest LSI MegaRAID Storage Manager for Windows/Linux/Solaris is using an expired SSL certification (it was expired in Aug 18, 2009). Though MSM is not a Web-based application, MSM uses the Socket connection over SSL to handshakes only with the legitimate clients of its own using the proprietary key files which were generated using java’s key tool with the limited life time. Though it has been identified as an issue as the key was expired, this is not a constraint to end-user anymore. The renewal of vivaldikey , server.cert and server.key needs to be done with both client and Framework i.e. if we renew the key in both the client and Framework the latest version of the MSM will not work with earlier versions of the Framework which implies a limitation in the deployment environment.In LSI MegaRAIDStorageManager MSM GUI, MegaPopup acts as Client and Framework act as Server. 9) Japanese translation issue – In Windows/Solaris: Using JRE1.7 even though the system locale is set to "Japanese (ja)", JRE 1.7 is returning the system locale as "en", which is not seen in JRE1.6. Because of this reason even though the user modifies the system locale to "ja", MSM still displays all the text, events in "English" language. Work Around for over coming this issue: 1)Open "startupui" file located at "$MSM_HOME" directory. 2)Modify the run time argument -Duser.language from en to ja. Ex: -Duser.language = ja Note: This issue has been filed against the JRE and has been resolved in JRE1.8 Refer http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=7073906 10) Latest LSI MegaRAID Storage Manager for Windows has been packaged with Visual C++ Redistributable for Visual Studio 2012 Update 1. Note that "Visual C++ Redistributable for Visual Studio 2012 Update 1" is a pre-requisite for MegaRAID Storage Manager for windows platforms. During MSM installation "Visual C++ Redistributable for Visual Studio 2012 Update 1" will be installed first and then proceed with MSM installation. On Windows 2003 OS (and other windows OS) after completion of "Visual C++ Redistributable for Visual Studio 2012 Update 1" installation, MSM installation window will not be started automatically, user has to run the MSM setup once again to start the MSM installation. Or user can first install the "Visual C++ Redistributable for Visual Studio 2012 Update 1" by running the vc_redist.exe available in MSM package and then run the setup.exe to install MSM. During MSM uninstallation "Visual C++ Redistributable for Visual Studio 2012 Update 1" will not be removed from the system. 11) During MSM upgrade using command line, first install the vc_redist.exe and then install the MSM. ======================= Contents of the package ======================= This package includes the Java Runtime Environment files as well as the MegaRAID Storage Manager(MSM) installation files. The installer provides the user with five types of setup option apart from custom setup. 1. Complete - This option will install all program features. 2. Client - This option will only install components required to remotely view and configure servers. 3. Server - This option will only install components required for remote server management. 4. StandAlone - This option will only install components required for local server management. This system will not be discovered automatically by other MSM servers in the subnet and it will not discover other MSM servers in the subnet automatically. (multicasting will be disabled) But the system can connect to other MSM servers by providing the ipaddress in the hostview screen and can be connected by the other MSM clients in the subnet. 5. Local - This option will install only components required for local configuration. Will not allow other systems on the network to connect to this server and does not multicast too to allow remote clients to discover. To, install the product in a non-interactive or silent mode, the user should use the commands. 1.Install the VC Redist Package from command line "vcredist_x86.exe /Q", vcredist_x86.exe is available in \DISK1\ISSetupPrerequisites\VC Redist 2012 Installation. 2.setup.exe /s /v"/qn SETUPTYPE="" [REMOVEUTIL="[,]"]" from the installation disk. The can be Popup,SNMP and can be StandAlone. The REMOVEUTIL option will remove the utility from install list. In Future, there will be more options for 3. If vcredist_x86.exe is already installed, run the command mentioned in the step 2. Update only Command line options: Below are the set of commands to be used for update only installation for different setup types. setup.exe /s /v"/qn UPGRADEONLY=1 SETUPTYPE=Complete" setup.exe /s /v"/qn UPGRADEONLY=1 SETUPTYPE=Server" setup.exe /s /v"/qn UPGRADEONLY=1 SETUPTYPE=Standalone" setup.exe /s /v"/qn UPGRADEONLY=1 SETUPTYPE=Client" setup.exe /s /v"/qn UPGRADEONLY=1 SETUPTYPE=Local" setup.exe /s /v"/qn UPGRADEONLY=1" ========================= Installation Instructions ========================= See Detailed installation instructions below: 1.Log in to the system as an administrator or as a user with administrative privileges. Depending on the operating system and security settings, it may be necessary to install MSM using administrative rights. This may require that, log in as administrator and run the installer, or open a command prompt as administrator and run the installer via the command line, or right click on the setup.exe and select “Run As Administrator”. 2. Extract the contents of the ZIP file and run Setup.exe from the Disk1 folder. If JRE is not already installed, the setup program will install the appropriate version and reboot. 3. Choose from four options: - Complete: Installs all features. - Client: Allows the local system to administer and configure all the RAID servers in the network, but not the local system. - Server: Allows the local server to be managed remotely. - StandAlone: Allows the local server to be managed only by itself. This installation can neither manage other servers nor allow other clients to manage this server. If you do not see the choices in #2, the program has determined you have a client only system with no LSI(R) SAS RAID controller installed or MSM was installed over a previous version and kept the same mode. If a security warning about "popup" appears, click "allow" if you wish to receive alerts. By default all Fatal and Critical events will be displayed by Popup. However, user can optionally add Popup for other types of events using Monitor Configurator. Windows 2000 note: Authentication requires the admin privilege setting. To enable, go to Program --> Administrative Tool --> Local Security Settings. Assign the policy "Act as part of operating System" to user (Administrator / Everyone). To start the utility, go to Start>Programs>MegaRAID Storage Manager and choose StartupUI. You will be notified if no supported RAID controllers are found. Silent install is available using the command: Setup.exe /s /v"/qn SETUPTYPE= where setuptype may be StandAlone, Client or Server. =========================== Uninstallation Instructions =========================== The product can be uninstalled using the shortcut "MegaRAID Storage Manager/Uninstall" from Start Menu. The product can also be removed from Add/Remove Program. The product can be uninstalled from command line using the below options. open the command prompt and cd to product home folder (C:\Program Files\MegaRAID Storage Manager). Execute uninstaller.exe as mentioned below Uninstaller.exe (For interactive mode of uninstallation) Uninstaller.exe -silent (for Silent uninstallation) NOTE: MSM does not work on Longhorn Core ======================================== How to configure SNMP Agent in Windows. =========================================== Step 1. Use SNMP Manager to retrieve the data (It is assumed that you have compiled mib files already). The mib files are available at the same location as setup.exe Step 2. Use Trap utility to get the traps. NOTE : Before you install the Agent, Make sure that SNMP Service is already installed in the system. ==================================================================================================== If you do not have SNMP Service installed on your system, Follow the following steps to install SNMP Service for Windows System. Steps to install SNMP Service in Windows 2003: Step 1. Select Add/Remove Programs from Control Panel. Step 2. Select "Add/Remove Windows components" in the left side of the "Add/Remove Programs" window. Step 3. Select "Management and Monitoring Tools". Step 4. Click Next and SNMP service installation will start. In-between the installation you will be prompted to insert Windows 2003 CD, once you provide the CD and click OK the SNMP installation will resume and SNMP Service will be installed on that system. Once Installation is done, it will display a message saying Installation is successful Steps to Configure SNMP Service on Server side Step 1. Select "Administrative Tools" from Control Panel Step 2. Select Services from "Administrative Tools" window. Step 3. Select SNMP Service in the "Services" window. Step 4. Open SNMP Service and go to its properties. Step 5. Goto "Security" tab and make sure that "Accept SNMP Packets from any host" is selected. Add a community with some keyword. Eg-“ public” Step 6. Goto "Traps" tab and the list of host IPs to which you want the traps to be sent with community name. Steps to install SNMP Service on Windows 2008: ============================================== Before you install the LSI Agent, Make sure that SNMP Service is already installed in the system. If you do not have SNMP Service installed on your system, Follow the following steps to install SNMP Service for Windows 2008 System. Step 1. Select Program and Features from Control Panel. Step 2. Click on "Turn windows feature on/off" to select the windows components to install. Step 3. Select Features in the left side menu. Step 4. Click on Add Features. Step 5. Select "SNMP Services". Step 6. Click on Next. Step 6. Click on Install and SNMP installation starts, You will be prompted for the Windows 2008 CD during the installation, Insert the CD and select OK, the installation will resume. Once Installation is done, it will display a message saying Installation is successful. Follow the below Steps to Configure SNMP Service on Server side on Windows 2008. Step 1. Select "Administrative Tools" from Control Panel Step 2. Select Services from "Administrative Tools" window. Step 3. Select SNMP Service in the "Services" window. Step 4. Open SNMP Service and go to its properties. Step 5. Goto "Security" tab and make sure that "Accept SNMP Packets from any host" is selected.Add a community with some keyword. Eg-“ public”. Step 6. Goto "Traps" tab and the list of host IPs to which you want the traps to be sent with community name. SNMP Trap Disable Functionality =============================== The SNMP Trap can be disabled either using custom setup or by using TRAPIND="N" as msiexec parameter. CIM Plugin support ================== In case of networks that doesn’t have DNS configured, the “hosts” file of the systems where MSM is installed must be manually edited to map the IP address & the host name of your CIMOM server.  In addition, it should also have a mapping of its own IP address (not the loop back address) & host name for the indications to be supported. MSM Performance Improvement: =========================== Symptoms a. MSM slow/hung during large configurations. b. MSM slow while running the TAS tool. c. Out of Memory Error. For better performance of MSM, when subjected to any heap-intensive (say heavy IOs) or computational tasks, improve the heap by including the following command "-Xms1024m -Xmx1024m", where 1024m Size of the heap allocated. The specified size is dependent on the machine's Hardware configuration. -Xms1024m Sets the initial size of the Java heap to 1024 Mbytes -Xmx1024m Sets the maximum heap size to 1024 Mbytes 1. Goto product home folder (C:\Program Files\MegaRAID Storage Manager). 2. Open startupui.bat file in editable mode. 3. Include the command -Xms1024m -Xmx1024m after "JRE\bin\javaw", effectively: start JRE\bin\javaw -Xms1024m -Xmx1024m -Duser.country=US.... Note: -Xms1024m -Xmx1024m can be configured based on the server configuration ========================== Known Issues & Limitations ========================== 1)With the usage of the components version MR 5.8 or MR 6.1 (or greater) firmware and MR5.5, 5.6, 5,7 & MR6.0 MSM builds, the following issues are observed with 4k drives: 1. When user tries to create any logical drive with stripe size below 32K, configuration creation will fail 2. When user tries to create logical drive with stripe size more than 32K, configuration creation will result in a incorrect stripe size value To avoid this issue use the latest MR 5.8 or MR 6.1 (or greater) MSM build. 2)MSM Device tree always shows green check icon for BBU status. Refer “Status” property in the BBU properties page for more details on BBU Status. Please refer defect:SCGCQ00323453 for more details. 3)MSM shows java icon instead of MSM icon for Pop-Up Notification 4)“Alert Delivery methods” table items will be get shuffled each time when we open the Configure Alert window 5)In Windows server 2012 MSM shows Java icon instead of MSM icon in task bar when the user is try to pin the MSM 6)MSM reports VD size slightly larger (by 0.001) than original size for large VD configuration 7)Health status displayed in MSM Login page will be in below format/order if server contains combination of MR and IR Controllers: --> MR,IR3,IR2,IR1 For Example: 1) If MR Controller contains offline VD and IR-3 Contians Degraded VD, then System health will be displayed as offline. 2) System health will be Displayed as degraded if MR Contains Degraded VD and IR-3 contains Offline VD. 3) Health will be optimal if none of the mentioned controllers has offline/degraded VD. ============= Fixes/Updates ============= 14.05.02.00 Defects: MR6.4: 1)SCGCQ00459665 IR2: Server status doesn't changes accordingly with IR2 controller in MSM login page. 2)SCGCQ00665676 MR 6.4 : MSM Login screen missing Host and OS name in SPARC 3)SCGCQ00678587 MR_6.4_MSM: Menu Item load configuration and scan configuration is highlighted when the controller is in safe mode 4)SCGCQ00675954 MSM Typo 5)SCGCQ00676014 MSM : Add and Remove button should have multiple >> , << signs. 6)SCGCQ00677412 MR 6.4 apps: Inconsistent Write Policy during EVS creation in MSM 5.11: 1)SCGCQ00641935 Update Read Me with work around steps for CIMOM Delivery error VMWare ESXi 5.x SyncroCS2.1: 1)SCGCQ00675274 MSM SSHA : Change ( Provide Shared Access ) shared/non-shared option still available after create VD. Enhancements: MR 5.11 1)SCGCQ00660180 Implement SuperCap Deep Dive Action items in the FW and applications 14.05.01.03 Enhancements: MR 6.4 1)SCGCQ00667470 Crossfield: MSM Simple Create VD Dialog Box Disappears Defects: MR6.4: 1)SCGCQ00660093 MR_6.4:MSM:Virtual Drive Erase option not found 2)SCGCQ00665051 MR6.4- MSM typo 3)SCGCQ00665634 NMR:1.8:MR6.4:Galaxy:Unable to Create EVS using Unused DFF's after having EVS + CCVD in Config 4)SCGCQ00637520 MR_6.4_MSM: MSM thorwing error code 0 x 32 5)SCGCQ00625794 PE - MSM alert for Event ID 81 and ID 114 do not give notification 14.05.01.02 Defects: MR6.4: 1)SCGCQ00621809 MSM : starting patrol read throwing error "0x58" when vd erase is going on 2)SCGCQ00646413 MR6.4: Launching "configure nytro flash module" is failing in MSM: 14.05.01.00 3)SCGCQ00649109 MR-6.4:MSM-14.05.01.00-total capacity is shown as 0 bytes and free capacity is not shown for the VD's 4)SCGCQ00654567 Import foreign config error message(while incomplete configuration detected) requires a space between comma(,) and letter 5)SCGCQ00524515 MSM not reporting events for changes that occurred to IR volumes during power off 14.05.01.01 Defects: SyncroCS2.0: 1)SCGCQ00633322 CS2.0 :: Naming convention for Drives is Virtual Drive in Logical Tab of MSM : 14.02.01.01 - Single Node 2)SCGCQ00635063 CS2.0 :: MSM displays unsupported SATA drives for replace operation for regular 512n drives - Single Node 3)SCGCQ00637496 CS2.0 :: MSM displays invalid field name for Disabling Data Protection 4)SCGCQ00639836 CS2.0 :: 4K VD size is wrong during import of 64VDs - Single Node 5)SCGCQ00641989 Syncro 2.0 SED: MSM need to return error when destroy key on peer node with existing secure VD 14.05.01.00 Enhancements: MR6.4: 1)SCGCQ00605260 RRB66+ - MSM Version Comparison Requirements 2)SCGCQ00573701 Removal of "ja" folders from MSM installation process Defects: 1)SCGCQ00606292 Cannot uninstall MSM without xterm installed under Linux 2)SCGCQ00498106 HAMR: MSM login screen missing the Domain ID column at the most right 14.05.00.01 Enhancements: SyncroCS2.0: 1)SCGCQ00632243 SED support for Syncro CS 14.05.00.00 Enhancements: MR6.4: 1)SCGCQ00626668 Add Mirror Join functionality - Cisco Colusa - MR 6.3 (Corollary function to SCGCQ00393094 already committed to MR6.3) 2)SCGCQ00571525 MR 6.4 / MR 5.11 / SAS2 Phase 19 / SAS3 Phase 5 - vSphere 5.1 U2 3)SCGCQ00577392 Enclosure ID shown in MSM for IT/IR fw should be persistent